How Can We Help You?
ACiQ is committed to providing you with the resources you need to get the ACiQ advantage. Read our frequently asked questions below:
ACiQ stands by its products with its industry-leading warranty. Learn more about individual warranties and how you can register yours by visiting our Warranty Page.
You can read real customer testimonials and leave your own review by visiting our Customer Review page.
Bring the ACiQ advantage to your customers by becoming a dealer with us. Learn everything you need to know by visiting our Become A Dealer page and complete an inquiry form.
You can check out our Tech Center regarding Central Inverter System, Mini Split, High Efficiency Heat Pumps and PTACs. There you may find all the documentations like manuals, brochures, warranty information etc.
You can also get assistance from our technical services time by going to our Contact Us page or calling 1-877-909-ACiQ.
ACiQ has an extensive network of dealer and retails for our customers to choose from. Visit our Where to Buy page to find a dealer near you.
A mini split is a way of heating and cooling without needing ductwork. You have individual units in each room or “zone” that connect to an outdoor compressor through a small opening in your wall. Each indoor unit can be set to a different temperature, allowing each zone to be heated or cooled to your preferences. ACiQ mini split units are much smaller, quieter, and more efficient than traditional systems, making them better for your wallet and peace of mind.
Heat Pumps are an energy efficient way to cool your home in the summer and heat it in the winter with the same system. Unlike a furnace, a heat pump doesn’t burn fuel to make heat. It simply uses electricity to move heat from one place to another.
Yes, some ACiQ products are eligible for up to $2,000 in rebates through the Inflation Reduction Act. You can find more information on how to claim a rebate here.
Extreme Heat technology is ideal for frigid climates. ACiQ’s Extreme Heat Series extracts heat in temperatures as low as -22º F, while also ensuring complete cooling in temperatures of up to 129º F.
High Efficient Heat Pumps have a higher SEER rating (19-20 SEER) over traditional heat pumps who typically have a lower SEER rating (14-15 SEER). High Efficiency Heat Pumps also have a lower minimum operating temperature of -22° F as opposed to 35° F for traditional heat pumps.
