I have had 2 units installed for over a year. They were simple to install, only took 2 days on first one . And second had done in a day ,after I knew what I was doing. A/c works great , heat? Well they don’t heat as good as they cool, but I’m sure heat pump didn’t pull a lot of heat when it is 30 degrees. WAY cheaper to run then central A/C. And cools house down almost as fast. Love the WiFi option , I program it to come on before I get home from work and is nice to come home to a cool house, knowing it wasn’t on all day.
I would have never imagined how flawlessly this could turn out. It has made our northern Wisconsin home so comfortable. Whether heating or cooling it’s silent function is amazing. The installation was so simple and our power bill has gone down. Now my family is on me because we didn’t do it sooner. Thank you!
Unit has peformed well through last years heat and winter , did get into 20s for a while. I have never even turned the AUX Heat breaker on.
Setup of Unit was completed by HVAC Tech, I did the removal of old Condenser and Air Handler. Place the new units in position and Tech came for completion and testing.
All went quite easy and did not have to add any Freon, unit came with plenty.
I had a issue on a bad Main Board of Condenser, it failed at 12 months. New Board took a week or so to get here. Board was installed and back running again with no issues. .
You have to get used to it running a lot, but keep in mind its not running at 100%. Inverter will only produce whats needed for conditions present.
I did have a issue on a 110 degree(heat Index ^115) keeping home at temperature setpoint. Unit sits on WEST side of home with no shade at all.
I installed a Shade Screen 8 feet above unit from wall to west direction. To my disbelief, it worked, as I saw Kw come down a little also. Everywhere I read said it would not help.
This type of heat is short lasting here, but it did help it.
Only need to install a Thermostat with Humidity control now, old unit had one but bought a thermostat without it and sorry I did. Spoiled!!
Tech Support was always helpful. returned calls quickly if they are busy.
Filter Size is a issue here as I have trouble locating correct size. My work around was to place 2 grills in AirHandle closet and filter that size. works well.
All in all can not really complain about it, been worth it to me!
I would buy again.
This has been an excellent AC unit, no complaints
Keep our little sunroom cool in the summer and hot in the winter. 2 years in and haven’t had any problems with it. One of the best buys I can remember
Last summer I was paying $400+ to cool my two bedroom house in South Texas. This summer it hasn’t been more than $250. That’s the biggest endorsement I can give for this thing. Couldn’t be happier with it
I’m really happy with this system. It works great with my Nest thermostat and I’ve had a noticeable drop in my bills since I replaced my old unit with it. We had a few hiccups during the installation process, but the tech support team was incredibly helpful and patient with me, which made all the difference.
Didn’t expect this to work so well. It gets hot down here and this things has made my garage the place to be this summer